Seth was great. Very professional. diagnosed the problem quickly and set up the follow up repairs and parts for us.
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Sump pump battery failed and exploded setting off CO detector due to chemicals in the air. Gas company was unsure of original source and wanted furnace inspected, but upon second inspection due to alarm sounding with the furnace off they discovered the sump pump battery. Gas heating preventative maintenance performed Check filter - 20x25x1 9/8/25 Clean flame sensor Ohm test igniter: 56.8 Inspect wiring for loose connections and/or hot spots - none found Check humidifier pad: N/A Inspect exhaust flu - no concerns - burn marks from torches on install removed. Set thermostat for heat Check amp draw on blower motor: 4.68 Check amp draw on inducer motor:0.96 Check delta T - 53° Furnace is in optimal running conditions
Performed three system heating maintenance Basement system: Changed aprilaire 210 filter Changed aprilaire #35 humidifier water panel Cleaned aprilaire E100 dehumidifier filter Blew out dehumidifier drain and put condensate treatment in Tested and verified correct operation of Nu-Calgon iWave ionizer Vacuumed furnace inside and outside Blower wheel is clean Pulled furnace condensate trap and flushed it out Pulled flame sensor and cleaned with steel wool Verified burner gas pressure settings: 3.2”wc high fire and 1.7”wc low fire Tested humidifier: no water leaks present at this time Added drain treatment to the water distributor tray Inspected system for any condensate leaks from cooling season: no concerns Intake and exhaust pipes are secure and leak free Second floor system: Changed 210 air filter Vacuumed inside and outside of furnace Pulled and flushed condensate trap Pulled and cleaned flame sensor Blower is clean Verified gas pressure: 3.2” high fire and 1.9” low fire Intake an
2021 high efficiency carrier gas furnace paired with 2021 water furnace single stage 5 series split Geo. Geothermal is running in very good condition and heat mode. No service code since last spring service, test run heating mode at 110° Carry your gas furnace is also running an excellent condition in high stage heating producing 118°supply temperature. Resurface flame sensor and inspect ignition system Test run safety circuits in gas mode Replace air filter supplied by homeowners 20x25x4 Electronically inspect for combustible gases on gas line in mechanical room area ***A micro gas leak was detected at the Union fitting above the front of the furnace. Homeowner has been notified and will be contacting his own plumber. Photos of the exact location have been provided with this email receipt*** Homeowner has no concerns with the thermostat operation at this time
Construction warranty First floor compressor has a mechanical issue Replace under parts and labor warranty In stock at habegger silver Dr CW7679sparrow Second floor system is performing properly Did add 6oz of refrigerant to get 7⁰ subcool Do not suspect a refrigerant leak Pictures from today are second floor system before and after 6oz added photo of data tag is first floor system for compressor warranty Homeowner said Wes is having our guys do some modifications to the ductwork in the attic. Hopefully this remedies the comfort issues. Otherwise it may need a 2 ton AC.
Cleared slow drain for dehumidifier (also is the humidifier drain) Adjusted pitch of the drain line Added a tee to be able to flush the drain line Ran the dehumidifier and humidifier together while also pouring a gallon of water down the drain line... water is flowing properly. **we need to put Condensate tablets in the dehumidifier drain on spring PMI** **AND tablets in the humidifier drain on fall PMI**
35/5uf dual run capacitor is reading 0/4.8uf. Compressor is not coming on with call for cooling. Replaced with new 35/5uf capacitor and test run operation. No other issues found while on site.
Upon arrival inspected unit and found 2nd floor system low 2.88lbs r410 a. End pressures 325-8°/128-20° 2nd floor. Threw guages on first floor due to shut down noise complaint, basement unit charge at 329-8°/123-10° no concerns on system compressor just oil loggs during shutdown and you can hear the compression. Performed leak search for 2nd floor system due to charge being sufficiently low and found no leaks on system. Delta T for 2nd floor at 23° airflow at 825cfm per homeowner request on noise complaints from higher speeds. All systems operational at this time.
Replace one flow center circ pump Replace two HWG circ pumps Second floor split system Replace right side flow center B&G 3-speed pump, test run, set ground loop water pressure at 50 psi Install and test run replacement hot water generator circulator pump First floor package system Replace hot water generator circulator pump and test run
Found that water was coming from condensation on outside of the drain pipe from dehumidifier. Raised dehumidifier up on rubber pads to increase drain slope to avoid water sitting in the drain line. Also recommend getting a standalone dehumidifier for unfinished section of basement as there are no vents and the door stays shut. Air reading in the basement showed air temperature of 71F, relative humidity of 58%, and a dew point of 55F. Water coming from dehumidifier was approximately 45-50F, and below the dew point, in turn causing condensation. Lowering the humidity and dew point in the room will ensure that no condensation will build up on the outside of the pipe.
Performed cooling maintenance Replaced 20x25x4 filter with one provided with the gold maintenance plan Blower is OK Evaporator coil is clean Drain is clear Adjusted blower speed to match capacity of AC Closed humidifier bypass damper Refrigerant charge good: 10⁰ subcool Tore down and washed Condenser coil Capacitor tested 57/5mfd 23⁰ temperature drop across evaporator coil System operating within factory specifications at this time.
Inspection of split unit showed failed 45uf capacitor. Replace with new 45uf capacitor and test run operation. Previously quoted repairs are highly recommended as stress on the compressor due to loop flow coils have caused this but there is no definite answer.
Cooling preventative maintenance performed Check filter - 20x25x4 new today gold Check coil for any buildup debris in drain pan and flush with water Set up thermometers Rinse down outdoor coil with garden hose Check capacitor MFD - 59.3+4.89 Check OD fan Amp - 1.13 Check compressor Amp - 11.12 Verify pressures and HP-SC/LP-SH 297-10.5/113-12.3 Delta T - 19° The Air handler and AC are in optimal running conditions.
